According to the Austrian-born
American management consultant and Award winner, Peter Ferdinand Drucker ;
The productivity of work is not the responsibility of the worker but of
the manager.
There is nothing so useless as doing efficiently that which should not be done at all.
There is nothing so useless as doing efficiently that which should not be done at all.
While efficiency refers to how well something is done, effectiveness refers to how useful
something is. For example, a car is a very effective
form of transportation, able to move people across long distances, to specific
places, but a car may not transport people efficiently
because of the time it takes, the effort in driving(input) and how it uses
fuel.
In the Industry, a Process
can be efficient to yield output.
The output efficiently obtained
from such Process, has to be Effective
to meet the Goal/Target/Customer requirement.
Productivity is a direct function of Efficiency
and Effectiveness.
Effectiveness is about doing or using the right things — things that yield
positive results. Efficiency is
simply about doing things right — i.e., completing a task cheaper or faster.
Ideally, individuals and companies find ways to be effective and efficient, but it is possible to be
effective, but not efficient, or vice versa, or
neither. For example, if a company is not doing well it may decide to train its
workforce to use a new technology. The training may go well, with employees
learning the new technology in record time, but if overall productivity doesn't improve following the implementation of this new
technology, the company's strategy was efficient but not
effective.





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